How does it work?

Voice over Internet Protocol (VoIP) technology refers to a series of transmission capabilities that make communication over the Internet a possibility. VoIP, colloquially known as Internet telephony, converts voice vibrations to compressed digital signals that translate to Internet Protocol (IP) packets. These IP packets are then transmitted and converted to a regular telephone signal if the user has a regular telephone. In essence, VoIP allows computer users and businesses to make telephone calls from a desktop computer equipped with a VoIP phone. Internet telephony offers services and benefits unparalleled by traditional phones.

Increase your business local and global Reach

Internet telephony does more than increase savings by lowering costs. It also enables the user to integrate software programs, such as e-mail, e-fax, and remote conferencing over the Internet via the telephone. In other words, a VoIP user can speak to somebody over the phone while accessing other applications, including the Internet simultaneously. VoIP users can take their adapters anywhere, making it possible to hold telephone conversations at venues that offer an Internet connection. An increase in mobility assists individuals who are always on the move, especially corporate employees who are required to travel. Long distance VoIP calls are also relatively cheaper than traditional cell phone calls.

Get your work done, no matter where you are with Mobile App

Take your office with you using the iOS/Android mobile app. Make & receive calls using your office extension, access contact, control your presence.  Chat with colleagues or SMS (www.witpbx.com) with the mobile chat app

 

Get your work done, no matter where you are

1) Send and receive calls with office extension
2) Chat with colleagues or SMS your clients
3) Powerful call control including Conference, Transfer, and Record.
4) Protect privacy – callers see only your work number
5) Make extension-to-extension calls
6) Advanced Call Control – 3-way calling, transfer, hold, and more
7) Real-Time User Presence / Status
8) Connect over WiFi, 4G, or LTE
9) Enjoy multiple incoming call options including Answer, Transfer, Ignore, and Send to voicemail.

Increased sales and customer service productivity 

Voice over Internet Protocol (VoIP) technology can help increase overall sales and account management  productivity of an organization by allowing their employees to multi-task without interruption. It also allows the organization to allocate funds usually spent on traditional phone bills to other aspects of the business. VoIP also allows users to attach documents, conduct virtual meetings, and share data via video conferencing. VoIP technology has also enhanced voice clarity to make it indistinguishable from traditional telephony. Earlier VoIP versions produced distorted phone calls, lagging transmission, and dropped calls. The change in VoIP technology has made it more appealing to businesses and corporations who do not want to deal with previous bugs.

VoIP service makes your phone system highly flexible
  • Take your phone system with you. As long as you have access to a broadband connection, you can use your VoIP system anywhere, such as in a hotel room or at a friend's home. Customers and employees can stay in touch just by calling your regular business phone number--they don't need to call your cell phone, which means you can save precious cell phone minutes.

  • Talk on your laptop. Many VoIP systems include telephony software that enables you to send and receive calls using a headphone/microphone unit connected to your computer. Now you won't miss an urgent call from a client, even when you're hanging out with your laptop at an internet café.

  • Get voice mail and faxes with your e-mail. Many VoIP services allow you to have voice mail and faxes automatically forwarded to your regular e-mail inbox. You get all your messages in one place, and your voice mail and faxes can be easily archived or forwarded to others. Users can also get their e-mails "read" to voice mail.

  • Get virtual phone numbers. Your phone number can have any available area code, not just the one assigned to your region. For example, a business based in California could have a phone number with a Florida area code--particularly advantageous if your business has (or wants) customers in Florida.

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